A Summary of Your Rights Under the Equal Credit Opportunity Act
Credit is used by millions of consumers to finance an education or a house, remodel a
home, or get a small business loan.
The Equal Credit Opportunity Act (ECOA) ensures that all consumers are given an equal
chance to obtain credit. This doesn't mean all
consumers who apply for credit get it. Factors such as income, expenses, debt, and credit
history are considerations for creditworthiness.
The law protects you when you deal with any creditor who regularly extends credit,
including banks, small loan and finance companies, retail and department stores, credit
card companies, and credit unions. Anyone involved in granting credit, such as real estate
brokers who arrange financing, is covered by the law. Businesses applying for credit also
are protected by the law.
When You Apply For Credit, A Creditor May Not...
- Discourage you from applying because of your sex, marital status, age, race, national
origin, or because you receive public assistance income.
- Ask you to reveal your sex, race, national origin, or religion. A creditor may ask you
to voluntarily disclose this information (except for religion) if you're applying for a real estate loan. This
information helps federal agencies enforce anti-discrimination laws. You may be asked
about your residence or immigration status.
- Ask if you're widowed or divorced. When
permitted to ask marital status, a creditor may only use the terms: married, unmarried, or
separated.
- Ask about your marital status if you're
applying for a separate, unsecured account. A creditor may ask you to provide this
information if you live in community property states: Arizona, California,
Idaho, Louisiana, Nevada, New Mexico, Texas, and Washington. A creditor in any state may
ask for this information if you apply for a joint account or one secured by property.
- Request information about your spouse, except when your spouse is applying with you,
your spouse will be allowed to use the account, you are relying on your spouse's income or on alimony or child support income from
a former spouse, or if you reside in a community property state.
- Inquire about your plans for having or raising children.
- Ask if you receive alimony, child support, or separate maintenance payments, unless
you're first told that you don't have to provide this information if you won't rely on these payments to get credit. A creditor
may ask if you have to pay alimony, child support, or separate maintenance payments.
When Deciding To Give You Credit, A Creditor May Not...
- Consider your sex, marital status, race, national origin, or religion.
- Consider whether you have a telephone listing in your name. A creditor may
consider whether you have a phone.
- Consider the race of people in the neighborhood where you want to buy, refinance or
improve a house with borrowed money.
- Consider your age, unless:
- you're too young to
sign contracts, generally younger than 18 years of age;
- you're 62 or older,
and the creditor will favor you because of your age;
- it's used to determine
the meaning of other factors important to creditworthiness. For example, a creditor could
use your age to determine if your income might drop because you're about to retire;
- it's used in a valid
scoring system that favors applicants age 62 and older. A credit-scoring system assigns
points to answers you provide to credit application questions. For example, your length of employment might be scored differently depending on your age.
When Evaluating Your Income, A Creditor May Not...
- Refuse to consider public assistance income the same way as other income.
- Discount income because of your sex or marital status. For example, a creditor cannot
count a man's salary at 100 percent and a
woman's at 75 percent. A creditor may not
assume a woman of childbearing age will stop working to raise children.
- Discount or refuse to consider income because it comes from part-time employment or
pension, annuity, or retirement benefits programs.
- Refuse to consider regular alimony, child support, or separate maintenance payments. A creditor may ask you to prove you have received this income consistently.
You Also Have The Right To...
- Have credit in your birth name (Mary Smith), your first and your spouse's last name (Mary Jones), or your first name and a
combined last name (Mary Smith-Jones).
- Get credit without a cosigner, if you meet the creditor's standards.
- Have a cosigner other than your husband or wife, if one is necessary.
- Keep your own accounts after you change your name, marital status, reach a certain age,
or retire, unless the creditor has evidence that you're
not willing or able to pay.
- Know whether your application was accepted or rejected within 30 days of filing a
complete application.
- Know why your application was rejected. The creditor must give you a notice that tells
you either the specific reasons for your rejection or your right to learn the reasons if
you ask within 60 days. Acceptable reasons include: Your income was low, or
You haven't been employed long
enough. Unacceptable reasons are: You didn't
meet our minimum standards, or You didn't
receive enough points on our credit-scoring system. Indefinite and vague reasons are
illegal, so ask the creditor to be specific.
- Find out why you were offered less favorable terms than you applied forunless you
accept the terms. Ask for details. Examples of less favorable terms include higher finance
charges or less money than you requested.
- Find out why your account was closed or why the terms of the account were made less
favorable unless the account was inactive or delinquent.
A Special Note To Women
- A good credit historya record of how you paid past billsoften is necessary
to get credit. Unfortunately, this hurts many married, separated, divorced, and widowed
women. There are two common reasons women don't
have credit histories in their own names: they lost their credit histories when they
married and changed their names; or creditors reported accounts shared by married couples
in the husband's name only.
- If you're married, divorced, separated, or
widowed, contact your local credit bureau(s) to make sure all relevant information is in a
file under your own name.
If You Suspect Discrimination...
- Complain to the creditor. Make it known you're
aware of the law. The creditor may find an error or reverse the decision.
- Check with your state Attorney General to see if the creditor violated state equal
credit opportunity laws. Your state may decide to prosecute the creditor.
- Bring a case in federal district court. If you win, you can recover damages, including
punitive damages. You also can obtain compensation for attorney's fees and court costs. An attorney can advise you
on how to proceed.
- Join with others and file a class action suit. You may recover punitive damages for the
group of up to $500,000 or one percent of the creditor's
net worth, whichever is less.
- Report violations to the appropriate government agency. If you're denied credit, the creditor must give you the
name and address of the agency to contact. While some of these agencies don't resolve individual complaints, the information
you provide helps them decide which companies to investigate. A list of agencies follows.
If a retail store, department store, small loan and finance company, mortgage company,
oil company, public utility, state credit union, government lending program, or travel and
expense credit card company is involved, contact:
Consumer Response Center
Federal Trade Commission
Washington, D.C. 20580
(202) FTC-HELP (382-4357), TDD (202) 326-2502,
or file a complaint online at www.ftc.gov.
The FTC cannot intervene in individual disputes, but the information you provide
may indicate a pattern of possible law violations that require action by the Commission.
If your complaint concerns a nationally-chartered bank (National or N.A. will be
part of the name), write to:
Comptroller of the Currency
Compliance Management
Mail Stop 7-5
Washington, D.C. 20219
If your complaint concerns a state-chartered bank that is insured by
the Federal Deposit Insurance Corporation but is not a member of the Federal Reserve
System, write to:
Federal Deposit Insurance Corporation
Consumer Affairs Division
Washington, D.C. 20429
If your complaint concerns a federally-chartered or federally-insured savings
and loan association, write to:
Office of Thrift Supervision
Consumer Affairs Program
Washington, D.C. 20552
If your complaint concerns a federally-chartered credit union, write to:
National Credit Union Administration
Consumer Affairs Division
Washington, D.C. 20456
Complaints against all kinds of creditors can be referred to:
Department of Justice
Civil Rights Division
Washington, D.C. 20530
Note: For affordable legal assistance The Center For Debt Management highly recommends Standard Legal's Do-It-Yourself Software Kits. For credit repair services, Lexington Law Firm is the most trusted law firm in America, with over 15 years of experience.

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Your Rights Under the Equal Credit Opportunity Act: ECOA, Credit
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